Rude ARSE Drunken Customers
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| Rude ARSE Drunken Customers |
| 05.04.09 (4:48 pm) [edit] |
I had a rude customer come in to my work a couple weeks ago who was drunk and stinky.
She was alright at first until she bought beer (up until she paid for it she seemed SOBER and STINKY, not drunk)
When she asked one of our CSRs to take her beer to her apartment for her (because she said it was too heavy to lift) and the CSR told her that she wasn't allowed to leave the store to take customers groceries to their homes, the lady got EXTREMELY belligerent (rude and rowdy and somewhat violent verbally)
She came behind the counter and said to my coworker:
"Are you laughing at me B!@#$ HUH???"
To which the CSR said: "I am not laughing ma'am"
LADY: "Git Your H@nky @$$ out here and laugh at my face you WH#$# COME ON!
(To which I visibly cringed because I am white and that slang term offends me)
"EMPLOYEE: "Ma'am, you're going to have to leave the store or I'm going to call my manager"
LADY: "F@#$ you and you F@#$ing grandmother too you B!@#$ STEP UP!"
EMPLOYEE: "I am sorry that you are unhappy with our service ma'am but if you don't leave I'm going to have to call my manager and he might call the police"
The lady runs out the door with her case of beer in the cart, screaming obscenities at my coworker, then runs back in and...
LADY: "F#$% you! F$%^ you and your mama, F#$% you!!!"
Then the lady rushes up the the cash register and tells another employee to "EAT HER GRITS" as she is rudely grabbing her nether regions.
It was disgusting and rude.
Q_ Have you ever had a customer that was rude or drunk or both towards you?a week later, the customer came back in (sober this time) and apologizes to everyone.
Never-the-less, she was informed she was not welcome in our store anymore.
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posted by: barnabus1 (reply)
post date: 05.04.09 (3:03 pm)
Must admit I've never had a customer like that!!! I've had them angry and belligerant, but was able to deal rationally with them and get them calmed down, but never had one that used foul language at me!! Don't know what I'd do!! like to bust em in the mouth, but that's not an option!!!
posted by: Ladyg (reply)
post date: 05.06.09 (1:12 am)
She was just a nasty drunk.
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